Web Hosting Policies
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05 2016
Policies: Acceptable Use PolicyThunk IT Consulting
This Acceptable Use Policy ("AUP") governs the use of Thunk IT Consulting's web hosting service. Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between you and Thunk IT Consulting regarding the interpretation of this AUP, Thunk IT Consulting's interpretation, in its reasonable commercial judgment, shall govern.
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05 2016
Policies: Terms of ServiceThunk IT Consulting
This Web Hosting Agreement (this "Agreement") is between Thunk IT Consulting, a business formed under the laws of the State of Texas with its principal office at 1220 Wildwood Trail, Lancaster, TX 75146 ("Thunk IT Consulting") and the person (individual or legal person or legal entity) whose signs Thunk IT Consulting's service order and set up form (the "Order") incorporating this Agreement by reference ("Customer"). This Agreement governs Customer's use of Thunk IT Consulting's Web Hosting service.
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05 2016
Policies: Service Level AgreementThunk IT Consulting
Shared Hosting
Thunk IT Consulting guarantees that your website and services that directly affect its display to the Internet (such as HTTP or MySQL) will be accessible 99.9% of the time in any given calendar month.
If we fail to meet our Uptime Guarantee, you will be issued a credit equivalent to one (1) day of service per sixty (60) minutes downtime. The first 60 minutes (or 0.1%) of downtime per month are not counted towards any credit and the maximum credit available is one (1) month of service.
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